Exodus Labs AIWhat it does
It answers in the app they already use
No new channel to promote, no app for your customer to install. It sits where the conversation already happens.
It knows your business, not generic answers
Your hours, your services, your prices, your stock rules, your policies. When those change, it changes with them.
It works at 11 pm
Most people message outside your hours because that is when they think of it. Answering then is often what wins the job.
It hands over cleanly
A real question, a complaint, an unusual case, and a person takes the thread with the full history visible.
It leaves a record
You see what it handled and what it passed on. Nothing happens inside a box you cannot look into.
What it plugs into
Your tools, not ours. These are connections we have made before and can make again.
If what you use is not listed, say so during the audit. Most business software can be connected, and we will tell you honestly when it cannot be or when it can but is not worth the money.
What it does not do
- It does not send unsolicited marketing. That is a different job and a different set of rules.
- It does not take a decision it was not given the information to take.
- It does not lock your number to us. It stays yours.
Questions people ask about this one
Will it answer things it should not?
It works from what you gave it. Outside that, it says it will get a person rather than inventing an answer.
Can my staff take over mid conversation?
Yes, at any point, and the customer does not notice a handover seam.
What about my existing WhatsApp number?
We work with the number your customers already have. Changing it would throw away the thing that makes this work.
The other five systems
Start with the audit
Two lines about the task you keep repeating is enough to start. We reply within one working day, and we say plainly when automating it is not worth your money.